shawheen

i turn ideas into systems and systems into impact.

About Me

I'm a masters student who enjoys working on projects that make an impact.

Education

M.S. Business Analytics

Cal Poly San Luis Obispo

Aug. 2025 – June 2026

B.S. Computer Engineering

Cal Poly San Luis Obispo

Cum. GPA: 3.5/4.0

Sep. 2021 – June 2025

Technical Skills

Languages

Python Java C SQL

Machine Learning

PyTorch CNNs LLMs RAG Hugging Face Transformers scikit-learn

Frameworks

FastAPI Flask Django LangChain

Databases & Retrieval

ChromaDB

Tools

Jupyter Notebook NumPy pandas Matplotlib Git Linux Docker AWS

Research

Self-Improving RAG for Financial QA

Submitted to ICLR 2026 (under review)

Python LLMs RAG
  • Built a multi-agent RAG pipeline with Retrieval, Reasoning, and Judge agents for financial QA
  • Implemented numeric validation and confidence-based retry mechanisms to reduce hallucinated outputs and improve reliability in high-stakes analytical workflows
  • Designed hybrid retrieval pipeline to improve contextual grounding and ensure traceable, auditable outputs
  • Conducted systematic evaluation and documented testing and validation results, quantifying performance improvements (+62% benchmark gain)

Botrylloides Genomics Research

Cal Poly Bioinformatics Lab, Dr. Elena Keeling | Sep 2024 – June 2025

Python Bioinformatics Data Pipelines
  • Conducting BLAST analyses to annotate transcriptomes, ensuring precise functional and taxonomic classification of sequences
  • Created a user-friendly interface for data input and output, allowing researchers to easily customize parameters and visualize results
  • Utilized pandas and CSV libraries to read, filter, and write large datasets, enhancing data accuracy and integrity in the analysis of over 10,000 genomic entries
  • Developed a data processing pipeline to analyze genomic data by implementing Python scripts that automate the extraction and matching of transcriptome and eggNOG annotations
  • Implemented regex-based parsing techniques to efficiently extract relevant data from various file types, achieving substantial increase in data processing speed

Work Experience

Data Science Consultant – FDI Project

Oracle • Jan 2026 – Present

  • Lead graduate industry practicum delivering enterprise churn analytics by integrating multi-source customer, usage, and revenue data to identify high-risk accounts and retention opportunities
  • Design and evaluate production-grade churn models (tree-based ensembles and modern ML methods), optimizing for high recall and revenue-at-risk to prioritize retention efforts
  • Translate predictive insights into executive-ready recommendations that inform retention strategy and product decision-making for Oracle stakeholders

Technical Sales

Exclusive Networks • July 2025 – November 2025

  • Deliver product demos and collect user feedback to refine value prop and use cases
  • Execute multi-channel outreach to drive sales for key vendors, helping generate 160% more qualified leads
  • Manage strategic relationship development and account expansion, facilitating cross-sell/upsell opportunities while strengthening vendor-MSP-customer partnerships

Security Solutions Engineer

Exclusive Networks • May 2024 – June 2025

  • Built security assessment tool suite, improving product offering and creating new sales differentiator for over 100,000+ customers worldwide
  • Authored detailed user documentation and onboarding processes for internal teams and customers, reducing setup time by over 50% and improving user engagement
  • Trained internal teams on product features, improving sales effectiveness and customer outcomes
  • Developed and fine-tuned open-source LLMs to automate technical report summarization, improving internal analysis workflows for 100,000+ users
  • Facilitated product prioritization sessions with stakeholders, aligning sprint planning with customer feedback and business objectives influencing delivery of 100% of customers' top requests

Software Engineer and Business Development Intern

Unibui • Aug 2022 – June 2025

  • Led targeted outreach & onboarded 30+ businesses in 3 months, validating product-market fit and improving student utility
  • Collaborated with engineering and design teams to ship user-facing features, contributing to product roadmap decisions through insights from 300+ user sessions and behavioral analytics
  • Built an automated lead-gen system, boosting marketing efficiency by 100% and enabling data-driven targeting
  • Developed and scaled web scraping infrastructure to automate business data collection, increasing job listings by over 200x

Projects

CalTrans (CA Dpt. of Transportation)

CalTrans (CA Dpt. of Transportation)

ML Product Lead. Designed and fine-tuned a CNN-based object detection model (YOLOv11) in PyTorch, achieving 95% vehicle classification accuracy. Built automated data preprocessing pipelines and a REST API with real-time analytics dashboard for stakeholder reporting.

Python PyTorch CNNs (YOLO) React ExpressJS
Poly Merchant

Poly Merchant

1st Place

1st Place at SLO Hacks Hackathon. Founded and led a multidisciplinary team to build an exclusive Cal Poly student marketplace. Led UI/UX design in Figma and frontend development, achieving 100% positive feedback from judges and faculty.

HTML CSS JavaScript Django Python
Unibui

Unibui

Connecting students with local deals and job opportunities. Focused on client outreach and populating the platform with relevant student jobs and deals.

React Node.js Python Web Scraping
Digital Multimeter

Digital Multimeter

Measures voltage and frequency using the STM32 NUCLEO-L476RG microcontroller. Provides accurate DC/AC voltage readings and frequency measurements with a terminal-based interface for real-time data.

STM32 C Embedded Systems
Function Generator

Function Generator

Generates sine, square, sawtooth, and triangle waveforms at 100-500 Hz using STM32 microcontroller interfaced with an external MCP4921 DAC. Keypad-controlled frequency and duty cycle adjustments.

STM32 C Embedded Systems
Track Buddy

Track Buddy

LCD timer and stopwatch with lapping feature and countdown alarm. Built with STM32 microcontroller, keypad, LCD screen, and passive buzzer.

STM32 C Embedded Systems